Privacy Policy

Introduction

JoeBalance is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website and services.

Information We Collect

Information You Provide

When you contact us or request a consultation, we may collect:

• Name and contact details
• Email address and phone number
• Information you provide in your messages or during consultations
• Any other information you choose to share with us

Automatically Collected Information

When you visit our website, we may automatically collect:

• Browser type and version
• Device information
• IP address
• Pages visited and time spent on pages
• Referring website addresses

How We Use Your Information

We use your personal information to:

• Respond to your inquiries and requests
• Provide consultation services
• Communicate with you about our services
• Improve our website and services
• Comply with legal obligations

Legal Basis for Processing

We process your personal information based on:

• Your consent when you contact us or request services
• Performance of a contract when providing consultation services
• Legitimate interests in operating and improving our services
• Legal obligations we must fulfill

Data Sharing and Disclosure

We do not sell or rent your personal information. We may share your information with:

• Service providers who assist in operating our website and services
• Legal and regulatory authorities when required by law
• Professional advisors such as lawyers and accountants

Cookies and Tracking Technologies

Our website uses cookies to enhance your experience. Cookies are small text files stored on your device. We use:

• Essential cookies necessary for website functionality
• Analytics cookies to understand how visitors use our site
• Preference cookies to remember your settings

You can manage cookie preferences through your browser settings. For more information, please see our Cookie Policy.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Your Rights

Under applicable data protection laws, you have the right to:

• Access your personal information
• Correct inaccurate or incomplete information
• Request deletion of your information
• Object to processing of your information
• Request restriction of processing
• Data portability
• Withdraw consent at any time

To exercise these rights, please contact us using the details provided below.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated date at the top of this page. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: